MGTch3 - Organization/Individual Relations and Retention...

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Click to edit Master subtitle style 6/13/11 Ch. 3 Organization/Individual Relations and Retention
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6/13/11 Individual/Organizational Relationships The Psychological Contract Unwritten expectations employees and employers have about the nature of their work relationships Employers provide/Employees contribute Generational Differences Peoples expectations about psychological
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6/13/11 Tip for Employees: Writing the New Employment Build your skills . Moonlight . Learn, learn, learn . Consider visibility when choosing assignments . n Network now, when you have a job . n Choose your favorite headhunter . n Take responsibility for yourself . n Have an escape plan .
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6/13/11 Job Satisfaction, Loyalty, and Organizational Job Satisfaction A positive emotional state resulting from evaluating one’s job experience. Dissatisfaction-when ones expectations are not met Pay, work, promotion, opportunities, supervisions, and co-workers Organization Commitment The degree to which employees believe
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6/13/11 When Job Satisfaction & Organizational Commitment Involuntary absenteeism Illness, death in family, other personal reasons Voluntary absenteeism Some feel that they are “entitled” to the right to be absent or late Measuring absenteeism: Formula suggested by the US Department of Labor: 100 days) work of (Number employees) of number (Average period during absence job gh lost throu days - person of Number × ×
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6/13/11 Measuring Absenteeism Cost calculations Calculations should include: lost wages, benefits, overtime for replacements, fees for temporary employees, supervisors time, substandard production, overstaffing necessary to cover absence More ways to measure
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Controlling Absenteeism Disciplinary approach - oral warning, written warnings, suspension, dismissal. Most widely used Positive reinforcement- cash, recognition, time off, other rewards for meeting attendance standards Combination approach- rewards desirable behavior punishes undesirable behavior. Most affective company:
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MGTch3 - Organization/Individual Relations and Retention...

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