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lesson6overview - Lesson 6 Communicating Persuasively...

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Lesson 6: Communicating Persuasively Persuasion is a difficult subject to learn in technical communication contexts, yet it is vitally important. A central problem of most technical communication is an inadequate understanding of what constitutes an effective argument. Although technical communication is often seen to be neutral, simply reporting facts and data, it’s actually a highly persuasive enterprise. For example, your resumes and cover letters not only provide factual information about you and your work experience but also present that information in a very particular way, highlighting certain things and subordinating others. The view of you that your resumes and cover letters advance is not a neutral view—you are attempting to persuade your reader. Similarly, an instruction set may appear to be a simple, functional document, but in reality users make value judgments about processes based on the associated documentation. Technical communication, on some level, is always persuasive. What then are the assumptions that characterize a rhetorical, argument-based approach to writing? This
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This note was uploaded on 06/13/2011 for the course ENG 202 taught by Professor Emily during the Summer '11 term at Penn State.

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lesson6overview - Lesson 6 Communicating Persuasively...

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