This preview shows page 1. Sign up to view the full content.
Unformatted text preview: Legal Issues
Chapter 12 What falls under legal issues?
Negotiation Bargaining or discussing with a view toward reaching an agreement.
Process by which a meeting planner and a hotel representative (or other supplier) reach an agreement on the terms and conditions that will govern their relationship before, during and after a meeting, convention, exposition or event. Contracts
Contracts “He who wins is he who is better prepared.” What can be negotiated?
What Room rentals
Exhibit space rental fee
More favorable complimentary room ratio
Complimentary room nights for site inspection or setup
Complimentary presidential suite for sponsor or VIPs
Complimentary room for meeting manager for event
VIP room upgrades
Speaker and staff rooms discounted Complimentary beverages or wine and cheese party
Room block cutoff date closer to event
Pads, easels, bulletin boards, white boards
Lecterns and risers, microphones… all A/V needs
Right to review and approve bookings for other functions held at the same time as your event
EVERYTHING can be negotiable Tips on Contract Negotiating
Tips Know your bottom line
Always have a second option/alternative
Be thorough and do not assume
Use specifics… (dates, numbers, etc.) What is Attrition?
What Difference between the actual number of sleeping rooms picked up and the number or formula agreed to in the terms of the facility’s contract. Can reduce room block by a specified amount (e.g. 10% – 20%) up to a specified time prior to meeting without incurring damages Cancellation
Cancellation Contract should protect both parties Termination
Termination Force Majeure or Acts of God
Obligations not fulfilled due to occurrences outside the control of either party Risk
Risk Contractual Risk
Act of God
Unusual Risk Insurance
Insurance Comprehensive General Liability Association Professional Liability Americans with Disabilities Act
Americans How does a meeting planner know who will need accommodations? Waiver Forms
Ethics It’s Good Business, Soloman and Hanson Ethical errors end careers more quickly and more definitively than any other mistake in judgment or accounting.
Ethics provides the broader framework within which business life must be understood.
Nothing is more dangerous to a business – or to business in general – than a tarnished public image. Ethics
Ethics Supplier Relations
Gifts When in doubt…
When taken from “Ethics Defined” meetingsfocus.com When in doubt, one may consider the following: ...
View Full Document
This note was uploaded on 06/15/2011 for the course HRTM 364 taught by Professor Sox during the Spring '11 term at South Carolina.
- Spring '11