Mgmt 371 chpt 14,15 notes

Mgmt 371 chpt 14,15 notes - CHAPTER 14*Know-Know the...

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CHAPTER 14 ***Know***-Know the meaning of Power-the potential ability to influence others’ behavior. ***Know***-Know the meaning of legitimate power-power that stems from a formal management position in an organization and the authority granted to it. Exhibit 15-1 ***Know***-Know and understand: 1) Reward power-Power that stems from the authority to bestow rewards on other people. A position power. 2) Coercive power-Power that stems from the authority to punish or recommend punishment. A position power. 3) Expert power-Power that stems from special knowledge of or a skill in the tasks performed by subordinates. A personal power. 4) Referent power-Power that results from characteristics that command subordinates’ identification with, respect and admiration for, and desire to emulate the leader. A personal power. Know what traits are important for leadership-the distinguishing characteristics are intelligence, values, and appearance. They can include energy, physical stamina, intelligence, cognitive ability, knowledge, judgement, decisiveness, confidence, honesty, integrity, enthusiasm, desire, independence, interpersonal skills, cooperativeness, etc. ***Know***-Be able to distinguish between an autocratic and democratic leader Autocratic leader-a leader who tends to centralize authority and rely on legitimate, reward, and coercive power to manage subordinates. Democratic leader-a leader who delegates authority to others, encourages participation, and relies on expert and referent power to manage subordinates. ***Know***-Review and understand the following behavioral approaches 1) Ohio State Studies-surveyed leaders to study hundreds of dimensions of leader behavior. The two major behaviors were: a) Consideration-the type of behavior that describes the extent to which the leader is sensitive to subordinates, respects their ideas and feelings, and establishes mutual trust. b) Initiating structure-a type of leader behavior that describes the extent to which the leader is task oriented and directs subordinate work activities toward goal attainment. MIND Rational Consulting Persistent Problem Solving Tough-minded Analytical Structured Deliberate Authoritative Stabilizing Position Power Manager Qualities SOUL Visionary Passionate Creative Flexible Inspiring Innovative Courageous Imaginative Experimental Initiates change Personal Power Leader Qualities
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2) Michigan Studies-compared effective and ineffective leaders. They created two terms: a) Employee centered leaders-who established high performance goals and displayed supportive behavior toward subordinates. b) Job centered leaders-tended to be less concerned with goal achievement and human needs in favor of meeting schedules, keeping costs low, and achieving production efficiency. 3)
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This note was uploaded on 06/15/2011 for the course MGMT 371 taught by Professor Mackenzie during the Fall '09 term at South Carolina.

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Mgmt 371 chpt 14,15 notes - CHAPTER 14*Know-Know the...

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