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Busi 2101- Week 2 - Click to edit Master subtitle style Rob...

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Perception, Personality, and Emotions Click to edit Master subtitle style Organizational Behaviour Rob Smart Winter 2011 11 BUSI 2101G Week 2
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Week 2 22 Personality, Perception, and Emotions
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What is Perception? Perception: the process by which individuals organize and interpret their impressions in order to give meaning to their environment Give an example that explains what perception is: Wal Mart Canada has won many awards, but not every Canadian respects the retailer due to their perception of the corporation. Is the glass half full or half empty? 33
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Perception 44
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Perception 55 ? Without motivatioN
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Perception 66
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Perception 77
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Perceptions in the Business How will your perception guide your behaviour as you go to get a job? How will others’ perception of you guide your behaviour as you start a new job? 88
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Factors Influencing It is important to consider the interaction between the factors Perception The Target The Perceiver The Situation Time Work Setting Social Setting Novel ty Motio n Soun ds Size Backgro und Proximit y Attitudes Motives Interests Experienc e Expectatio ns 99
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The power of perception Self-fulfilling prophecy (or Pygmalion effect) Definition: a person will behave in ways consistent with how he or she is perceived by others. “ A” Student : If you are perceived as an A student you are more likely to behave like an A student. Res Party Animal : Each residence floor is full of people behaving how they think they need to behave in order to fit into other peoples expectations Bad Attitude: A basketball recruit becomes an attitude problem – it starts with misinterpreting a lack of confidence for laziness or a bad attitude. 1010
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Attribution Theory 1111 Attribution Theory: one of the errors that distorts the perception process. It suggests that when we observe what seems like atypical behavior by an individual, we attempt to determine whether it is caused internally (under the person’s control) or externally (outside causes).
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