Busi 2101- Week 4 - Rob Smart Winter 2011 BUSI 2101G Week 4...

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Rob Smart Winter 2011 BUSI 2101G Week 4 Motivation
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Motivation 2
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Tools to understand behaviour Tools to influence behaviour Understanding and influencing behaviour in unique business contexts 3
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Motivation: the intensity, direction, persistence of effort a person shows in reaching a goal Douglas McGregor Theory X: the assumption that employees dislike work and that they need to be disciplined or threatened to achieve goals Theory Y: the assumption that employees like work and will exercise self-direction to achieve goals Extrinsic Motivators: comes from outside the person and includes such things as pay, bonuses, and other rewards. Theory X: people are motivated only by extrinsic motivators Intrinsic Motivators: internal desire to do something, due to such things as interest, challenge, and personal satisfaction Theory Y: people are motivated only by intrinsic motivators 4
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Basic Idea: if you want to motivate someone find out what they need and offer it as a reward or consequence. Only an unfulfilled need will motivate Maslow: Hierarchy: includes 5 needs, every time one need is satisfied, you move up in the hierarchy Needs: physiological (bodily needs) safety social (affection, acceptance, friendship) esteem (Internal: self-respect, achievement. External: status, attention) self actualization (growth, self-fulfillment) Herzberg: Motivation Hygiene: there are certain factors in the workplace that cause job satisfaction (motivators), while a separate set of factors cause dissatisfaction (hygiene) Alderfer: ERG: based on empirical research conducted on Maslow’s theory, he argued there is three groups of core needs but they don’t function in a hierarchy Needs: existence (physiological and safety), relatedness (social and status ), growth (esteem and self-actualization) McClellend: Needs: achievement (strive to succeed), power (make others behave in ways they wouldn’t otherwise), affiliation (interpersonal relationships) 5
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Lower Order Needs Physiological Includes hunger, thirst, shelter, sex, and other bodily needs Safety Includes security and protection from physical and emotional harm Higher Order Needs Social Includes affection, belongingness, acceptance, and
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This note was uploaded on 06/14/2011 for the course BUSINESS 2101 taught by Professor Timms during the Spring '11 term at Carleton CA.

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Busi 2101- Week 4 - Rob Smart Winter 2011 BUSI 2101G Week 4...

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