Busi 2101- Week 12

Busi 2101- Week 12 - Rob Smart Winter 2011 BUSI 2101G Week...

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Rob Smart Winter 2011 BUSI 2101G Week 12 Organizational Change
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1. Nature of the workforce: shift towards more cultural diversity, changes to reflect the needs of aging population, training for inadequate employees. 2. Technology: faster, more mobile technologies 3. Economic shocks: dot com bubble 4. Competition: global competitors now emerge as direct competition 5. Social trends: trends in the way we shop, or communicate 6. World politics 3
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Change agents: people who act as catalysts and assume the responsibility for managing change activities Teams Managers Employees 5
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Refreezing Moving Unfreezing 6 Unfreezing: change efforts to overcome the pressures of both individual resistance and group conformity Moving: efforts to get employees involved in the change process Refreezing: stabilizing a change intervention by balancing driving and restraining forces
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1. Establish a sense of urgency by creating a compelling reason for why change is needed 2. Form a coalition with enough power to lead the change
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This note was uploaded on 06/14/2011 for the course BUSINESS 2101 taught by Professor Timms during the Spring '11 term at Carleton CA.

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Busi 2101- Week 12 - Rob Smart Winter 2011 BUSI 2101G Week...

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