bcom exam 1 study text[1] - 1(traveling over...

Info iconThis preview shows pages 1–3. Sign up to view the full content.

View Full Document Right Arrow Icon
1. (traveling over channel/message transmission) 2. noise 3. decoding 4. ( Lack of attention/Bias towards the specific topic) 6. distractions 7. (creating an environment for useful feedback) 8. Bypassing, lack of language skills – bypassing is happens when people miss each other w/their meaning 9. (sending letter of company stationary, answering inquiries about products, coordinate activities, evaluate and reward employees) 10. Downward Communication – information flowing from decision makers (CEO, managers) through the chain of command to workers 11. Soft skills - oral & written communication skills, listening proficiency, nonverbal behavior, 12. Virtual team – groups of people who work interdependently with a shared purpose across space, time, and organization boundaries using technology 14. Storming – members define roles & responsibilities, decide how to reach their goals, & iron out the rules governing how they will interact 15. Put down the ideas & suggestions of others, insult, criticize & be aggressive, recount personal achievements and irrelevant topics, tell jokes, make inappropriate comments, disrupt, disturb team members who are withdrawn, be negative 16. Listen 17. Minority – this happens when a full group gets together and cannot get together & make a decision 18. Consensus – discussion continues until all team members have aired their opinions, and ultimately agree 19. Agreement on purpose – a. an effective team begins w/ a purpose b. small size/diverse makeup 1
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
c. agreement on procedure d. ability to confront conflict e. use of good communication techniques f. ability to collaborate rather than compete g. acceptance of ethical responsibilities h. shared leadership (group should be composed of a max of 4 to people) 20. lead by example 21. Decide whether a meeting is necessary – NO!! send email, text message, memo, or letter (call a brief meeting with all the advisors)
Background image of page 2
Image of page 3
This is the end of the preview. Sign up to access the rest of the document.

This note was uploaded on 06/15/2011 for the course COMMUNICAT 3306 taught by Professor Lace field during the Spring '11 term at University of Texas.

Page1 / 8

bcom exam 1 study text[1] - 1(traveling over...

This preview shows document pages 1 - 3. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online