chpter3 - feel, and do at work organizational culture is...

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  1 B-books, Ltd. MGMT Chuck Williams Chapter 3 Organizational Environments  and Cultures
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  2 Changing Environments Environmental Change Environmental Complexity Resource Scarcity Uncertainty Characteristics of Changing External Environments 1
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  3 Components of the  General Environment Economy Technological trends Sociocultural trends Political / Legal trends 2
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  4 Specific Environment Customer Competitor Supplier Industry Regulation Advocacy Group 3
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  5 Making Sense of  Changing Environments Acting on Threats and Opportunities Interpreting Environmental Factors Environmental Scanning Evaluating Evaluating External External Environments Environments 4
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  6 Internal Environments Internal Environment The trends and events within an organization that affect the management, employees, and organizational culture important because it affects what people think,
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Unformatted text preview: feel, and do at work organizational culture is the set of key values, beliefs, and attitudes shared by organizational members 5 7 Successful Organizational Cultures Employee Satisfaction Quality Consistency Adaptability Involvement Clear Vision Sales Growth Return on Assets Profits Source: D.R. Denison and A.K. Mishra, Organization Science 6 (1995): 204-223 5.2 8 Changing Organizational Cultures Behavioral addition is the process of having managers and employees perform a new behavior. Behavioral substitution is having managers and employees perform a new behavior in place of another behavior. Change visible artifacts such as the office design and layout, company dress codes, etc. 5.3...
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chpter3 - feel, and do at work organizational culture is...

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