Chap1 - BUS353-01 Chapter 1 Union-Management Relationships...

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BUS353-01 Chapter 1 Union-Management Relationships in Perspective I, Labor Relations Process A. Unionized Organizations - Mgt and Union engage in joint determination and administration of work rules B. Non-Unionized Organizations – Mgt unilaterally determine work rules II. Phases in the Labor Relations Process A. Three phases: 1. Phase 1 – Formation of union / Recognition of the legitimate rights and responsibilities of union and management representatives 2. Phase 2 - Negotiation of the labor agreement, including appropriate strategies and tactics and impasse-resolution techniques 3. Phase 3 - Administration of the negotiated labor agreement (applying and enforcing the terms of the agreement on a daily basis) / grievances B. Phases are Cumulative III. Elements in the Labor Relations Process A. Work rules 1. Focal point of negotiations 2. General categories a. Compensation b. Job rights and obligations 3. Work rules vary a. Common / unique b. Vague / specific 4. Dynamic nature of labor relations
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Chap1 - BUS353-01 Chapter 1 Union-Management Relationships...

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