Chap10 - BUS353-01 CHAPTER 10 Contract Administration I...

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BUS353-01 CHAPTER 10 Contract Administration I. Grievances A. Definition 1. alleged violation of the labor agreement 2. submitted to grievance procedure for resolution 3. grievances put into writing a. provides a written record of precedents aiding future grievance resolution b. reduces emotions c. focuses on original grievance d. locks in dispute B. Reasons for grievances 1. Protest contract violation 2. Draw attention to a problem in the plant 3. Make the grievant and union feel important 4. Get something for nothing 5. Union files several grievances over particular issue to set stage for future negotiations C. Employer Requirements 1. regardless of motive for filing grievance, mgt must process it through the grievance procedure 2. mgt cannot deny processing a grievance because they believe employee is trying to get something for nothing 3. even if supervisor believes grievance is not a contract violation must still accept grievance and answer according to labor agreement provisions D. Significance 1. rationalizes conflict 2. orderly approach to resolving grievances II. Grievance Procedure A. Characteristics 1.
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