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class12 presentation - Class#12 4/5/11 OrganizationalCulture

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 6/17/11 Class #12 4/5/11 Organizational Culture Learning Objectives for class #12  Explain how organizational cultures are formed,  sustained  Describe four types of organizational culture  Discuss how organizational culture can influence  ethical behaviors of managers and employees  Explain why fostering diversity is important  Describe the process of organizational socialization  and its affect on culture
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 6/17/11  Chapter 15:  2 Components of Organizational  Norms shared by individuals and teams Dominant values held by an organization Routine ways of communicating Guiding philosophy for management’s  policies and decision making Rules of the game for getting along in the  organization  (w/peers, supervisors, subordinates)
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 6/17/11  Chapter 15:  How Cultures Emerge Top Management Agrees on shared assumptions of human behavior Develops a shared vision of cultural values Behaviors Employees behave in ways that are consistent with shared values and assumptions Results Financial performance Market share Employee commitment Culture Strong culture emerges Traditions are maintained Socialization practices for new employees
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 6/17/11  Chapter 15:  4 Methods of Maintaining Organizational Culture Recruitment of employees who fit the culture Organizationa l Culture Removal of employees who deviate from the culture Methods of Maintaining Organizational Culture What managers and teams pay attention to Reactions to organizational crises Managerial role modeling Criteria for rewards Criteria for selection and promotion Organizational rites, ceremonies, stories
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 6/17/11  Chapter 15:  5 Organizational Uses of Culture Organizational culture has the potential to  enhance organizational performance, individual  satisfaction, and a variety of expectations,  attitudes, and behaviors in organizations If an organization’s culture is not aligned with the  changing expectations of internal and/or external  stakeholders, the organization’s effectiveness  can decline
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 6/17/11  Chapter 15:  6 Types of Cultures Formal Control Orientation Forms of Attention Flexible Stable Internal External Clan Culture Bureaucratic Culture Market Culture Entrepreneurial Culture Source: Adapted from Hooijberg, R., and Petrock, F. On cultural change: Using the competing values framework to help leaders execute a transformational strategy. Human Resource Management
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class12 presentation - Class#12 4/5/11 OrganizationalCulture

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