MGMT Ch4 - Chapter4 EthicsandSocialResponsibility MGMT...

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  1 Chapter 4 Ethics and Social Responsibility B-books, Ltd. MGMT Chuck Williams
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  2 Ethical and Unethical  Workplace Behavior Ethics The set of moral principles or values that defines right and wrong for a person or group.
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  3 What Is Ethical and Unethical  Workplace Behavior? After reading these sections, you should be able to: 1. identity common kinds of workplace deviance. 2. describe the U.S. Sentencing Commission Guidelines for Organizations and explain how they both encourage ethical behavior and punish unethical behavior by businesses.
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  4 1.1 Common Kinds of Workplace Deviance
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  5 U.S. Sentencing  Commission Guidelines Companies can be prosecuted and punished even if management didn’t know about the unethical behavior. 2
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  6 Who, What, and Why? Nearly all businesses are covered Punishes a number of offenses Encourages businesses to be proactive 2.1
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  7 Partial List of Offenses Invasion of privacy Price fixing Fraud Customs violations Antitrust violations Civil rights violations Theft Money laundering Conflicts of interest Embezzlement Dealing in stolen goods Copyright infringements Extortion …and more 2.1
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  8 Steps in determining fine size: 1. Determine the base fine. 2. Compute a culpability score. 3. Multiply the base fine by the culpability score. Compliance Program Steps Proactive companies get smaller fines! 2.2
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  9 Compliance Program Steps 1. Establish standards and procedures. 7. Improve program a fter violations . 6. Enforce standards consistently and fairly. 5. Train employees on standards and procedures. 3. Delegate decision-making authority only to ethical employees. 4. Encourage employees to report violations. 2. Assign upper-level managers to be in charge. 2.2
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  10 How Do You Make Ethical  Decisions? After reading the next two sections, you should be able to: 1. describe what influences ethical decision making. 2. explain what practical steps managers can take to improve ethical decision making.
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  11 Influences on Ethical Decision  Making Ethical Ethical Answers Answers Depend Depend on… on… Ethical Intensity of Decision Moral Development of Manager Ethical Principles Used 3
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MGMT Ch4 - Chapter4 EthicsandSocialResponsibility MGMT...

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