Tiange_Wang_-_903588_-_Assignment_2.pdf - The University of Melbourne Department of Computing and Information Systems Individual Assignment Cover Sheet

Tiange_Wang_-_903588_-_Assignment_2.pdf - The University of...

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© University of Melbourne 2018 The University of Melbourne Department of Computing and Information Systems Individual Assignment Cover Sheet Student Number and Name: 903588 Tiange Wang Subject Code and Name: ISYS90048 Managing ICT Infrastructure Assignment Title: Assignment A02 Tutor/Instructor Name: Malcolm Bertoni Due Date/Time: 11.59 pm, Friday 5, October, 2018 Submitted Date/Time: 12/10/2018 Before submitting my assignment, I have: 1. Made a copy of the assignment and of any material submitted with the assignment 2. Ensured that my assignment and any material submitted are clearly identified. 3. Completed the individual academic-honesty declaration 4. Submitted an electronic version of the report to LMS Signed: Tiange Wang Date: 12/10/2018
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1 © University of Melbourne 2018 ICT INFRASTRUCTURE PROPOSAL REPORT [TIANGE WANG 903588] [06/10/2018] Report Prepared for Assignment A02 ISYS90048 Managing ICT Infrastructure Semester 2, 2018
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2 © University of Melbourne 2018 IT Infrastructure Proposal Report 1. Background Argyll and Bute Council is an authority council area for Argyll and Bute in the west of Scotland. It dedicates to offer various services to the clients and residents in the area, including housing, council tax, and benefits (Argyll and Bute council, 2018). The Council led the ICT service since 2013. Based on the 2017-20 strategy, the Council will collect information through the approaches below: l Allow clients participate in the design. The clients are welcomed to participate in the process of design, construct and implement to enhance the performance and client services. l The designed integrated and standard interface. The clients and staff could communicate and access the information by various interface which contains face-to-face, online, text, phone and email. l The service-oriented website. The good website should be designed to provide impressive services and experiences for clients. According to the strategy, for the ICT services aspect, the primary measure Council provided includes establishing the solid infrastructure and developing the digital transformation programme through Pathfinder North network and data centres to improve the efficiency, save the budget and enhance the quality of services for stakeholders. 2. Nature of this Report 2.1 The objective of the report The purpose of the report is to analyse the Argyll and Bute Council ICT and Digital Strategy 2017-20 and select the appropriate an ICT framework for it according to the analysis result. The primary objective of the report is to establish an ICT infrastructure proposal report for the Argyll and Bute Council to deliver services through ICT infrastructure and digital environment. Then considering the deficient aspects of the strategy based on the selected framework and regarding them as key gaps in section 4.2.
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