Goleman Article - notes - Goleman Article - NOTES Daniel...

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Goleman Article - NOTES Daniel Goleman brought the term “emotional intelligence” to people. He found that qualities traditionally associated with leaders are required for success, but insufficient. Eg: intelligence, toughness, determination. . etc. Emotional intelligence is required to produce truly effective leaders. Emotional intelligence includes 1. Self-awareness 2. Self-regulation 3. Motivation 4. Empathy 5. Social skill The article: All effective leaders have a high degree of emotional intelligence in common. Evaluating Emotional Intelligence 1. Large companies employ psychologists to develop competency models that help identify, train, and promote leaders. 2. Goleman grouped capabilities into 3 categories, a) Technical skills (accounting, business planning) b) Cognitive abilities (analytical reason) c) Competencies demonstrating emotional intelligence (ability to work with others, effectiveness in leading chains) 3. When goleman calculated the ratio of technical skills, IQ, and emotional intelligence as ingredients of excellent performance, emotional intelligence proved to be twice as important 1) Self-Awareness a) “know thyself” – Delphic oracle.
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b) Defined as: having a deep understand of one’s emotions, strengths, weaknesses, needs, and drives. Neither over-critical nor unrealistically hopeful. i)
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This note was uploaded on 06/21/2011 for the course HAC 101 taught by Professor Corley during the Fall '10 term at University of Alabama at Birmingham.

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Goleman Article - notes - Goleman Article - NOTES Daniel...

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