Chp 8 - 8-1Click to edit Master subtitle styleProfessional...

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Unformatted text preview: 8-1Click to edit Master subtitle styleProfessional Communication: The Corporate Insider’s Chapter EightOne-on-One and Group Meetings—Making the Human Moment Purposeful8-2Importance of Personal InteractionsTop Competencies in Hiring•Oral communication•Self-motivation•Problem solving•Leadership•Human relations8-3Most Common SkillsThe three most common oral communication skills in business are:•Listening skills•Conversational skills•Following instructions8-4Areas of ActivityThe three primary areas of oral communication activity in business are•Direct, one-on-one interactions•Meetings•Formal presentations8-560% to 80% of business communication is done face to face8-6One-on-One Business DiscussionsTypes of information commonly shared:•Technical information•How to execute required tasks•Referent information•What is required and expected of the employee •Social information•Interrelationships among employees•Appraisal information8-7...
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Chp 8 - 8-1Click to edit Master subtitle styleProfessional...

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