Chp 8 - 8-1Click to edit Master subtitle styleProfessional...

Info iconThis preview shows pages 1–7. Sign up to view the full content.

View Full Document Right Arrow Icon

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
This is the end of the preview. Sign up to access the rest of the document.

Unformatted text preview: 8-1Click to edit Master subtitle styleProfessional Communication: The Corporate Insiders Chapter EightOne-on-One and Group MeetingsMaking the Human Moment Purposeful8-2Importance of Personal InteractionsTop Competencies in HiringOral communicationSelf-motivationProblem solvingLeadershipHuman relations8-3Most Common SkillsThe three most common oral communication skills in business are:Listening skillsConversational skillsFollowing instructions8-4Areas of ActivityThe three primary areas of oral communication activity in business areDirect, one-on-one interactionsMeetingsFormal presentations8-560% to 80% of business communication is done face to face8-6One-on-One Business DiscussionsTypes of information commonly shared:Technical informationHow to execute required tasksReferent informationWhat is required and expected of the employee Social informationInterrelationships among employeesAppraisal information8-7...
View Full Document

Page1 / 17

Chp 8 - 8-1Click to edit Master subtitle styleProfessional...

This preview shows document pages 1 - 7. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online