Ch. 11 - Assume nothing Get to the point quickly Use simple...

Info iconThis preview shows pages 1–9. Sign up to view the full content.

View Full Document Right Arrow Icon
Click to edit Master subtitle style 6/18/11 11. Memos Luis Gurrusquieta, Christina Safeek
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
6/18/11 Memos: An Introduction Memos have been seen as: written reports that stifle creativity Instrument of bureaucracy A Reason for scant treatment: Belief that memos have been superseded by e-mail
Background image of page 2
6/18/11 Where do Memos Come From? Mid-nineteenth century Communication was generally done face-to-face Late nineteenth century Corporations expanded and greater control and consistency were required. Memos established a firm footing in the American industry because of the need for: Control Documentation Inexpensive way to streamline communication
Background image of page 3

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
6/18/11
Background image of page 4
6/18/11 Mistakes in Memos Incompatibility Not acting one’s age Generally misbehaving Staying out late
Background image of page 5

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
6/18/11 Incompatibility Ways to write an effective memo: Mistaking memos for e-mail Have all the facts at your disposal Outline the memo to make sure it flows good
Background image of page 6
Background image of page 7

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Background image of page 8
Background image of page 9
This is the end of the preview. Sign up to access the rest of the document.

Unformatted text preview: Assume nothing Get to the point quickly Use simple words Stop at the appropriate time 6/18/11 Not Acting Ones Age Inappropriate and unprofessional behaviors in memos: Making ourselves the focus of the topic Being too informal Employing an inappropriate tone Assigning blame 6/18/11 Generally Misbehaving Unsuccessful memos used to do the work better served by another document. Using memos to establish procedures Using to much detail Misuse of managerial authority towards memos 6/18/11 Staying Out Late Confusing retrievability with permanence Authors of memos mistakenly believe that memos can come back to harm them when they are published. The reality is the memos, whether issued in paper or electronically, have a limited lifetime on the corporate shelves. Memos have permanence, but not a continuously active status....
View Full Document

Page1 / 9

Ch. 11 - Assume nothing Get to the point quickly Use simple...

This preview shows document pages 1 - 9. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online