Unformatted text preview: • Does the system make any noises when it comes on? • Are the fans running? • Have you made any recent changes to your system? • Has there been any electrical storms in your area recently? 3. Someone calls saying he has attempted to install a new monitor, but the monitor does not work. List some questions you would ask? • Is the monitor plugged in? • Are the monitor cables securely seated? • Have you turned the monitor on? • Have you installed the device drivers?...
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- Spring '11
- Cables, Help desk Technician, Amanda Roberts, good detective questions