srg_01 - Chapter 1 1-1 Chapter 1 Changing Nature of Human...

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Chapter 1 1-1 Chapter 1 Changing Nature of Human Resource Management CHAPTER OBJECTIVES 1. Identify four major challenges currently facing organizations and managers. 2. List and define each of the seven major categories of HR activities. 3. Identify the three different roles of HR management. 4. Discuss the three dimensions associated with HR management being a strategic contributor. 5. Explain why HR professionals and operating managers must view HR management as an interface. 6. Discuss why ethical issues and professionalism affect HR management. SUMMARY OF THE CHAPTER Human resource (HR) management deals with the design of formal systems in an organization to ensure the effective and efficient use of human talent to accomplish organizational goals. The management of human resources means that they must be recruited, compensated, trained, and developed. Today’s HR management faces challenge and change across a wide range of issues. The most commonly recognized challenges include: Economic and technological change Workforce availability and quality concerns Demographics and diversity issues Organizational restructuring A major economic change involves the shift of jobs from manufacturing and agriculture to service industries and telecommunications. Pressures from global competitors has had significant impact on U.S. employers. Finally, the explosive growth of information technology, particularly the influence of the Internet on business and in our personal lives, has forced many changes in the business community. Today’s significant workforce shortages have created new pressures on HR professionals to effectively recruit and train workers. Employers are often unable to find enough qualified workers for the growing number of “knowledge jobs”. Educational systems, especially those serving minorities, fail many times to meet the basic literacy and mathematical skills needs of today’s workforce. To meet this challenge, HR management must actively partner with public school systems, more accurately assess current and future knowledge and skills requirements, ensure training opportunities are available for all employees, not just managers and professionals, and increase the use of technology and other individualized training methods. Contingent workers are a major part of today’s workforce. This new reliance on “contingent workers”, i.e., temporary workers, independent contractors, lease employees, and part-timers, significantly changes the way human resources are managed.
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1-2 Chapter 1 Employees today are more diverse than ever. Women are in the workforce in much greater numbers. The average age of the workforce is considerable older than before and the racial/ethnic mix is undergoing rapid change. Asian and Hispanic workers are increasing in greater numbers than African-Americans and all of the so-called minority workers are increasing in greater numbers than whites. All of these changes create new pressures on HR professionals to ensure that diverse groups
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srg_01 - Chapter 1 1-1 Chapter 1 Changing Nature of Human...

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