Case_Timken_final_2 - Bearings and Steel Alloy...

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T HE T IMKEN C OMPANY Low volume, high erratic demand environment Capital equipment intensive Low Cost and Global Manufacturing Requirements °WIP improvements have been extensive: work in process has been reduced by over 50 percent while lead times in some parts of the operations have gone from 14 days to 29 minutes!± - Scott Pollock Director Small Bore Global Operations The Timken Company Case Study Bearings and Steel Alloy Manufacturing
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Business Objectives: The Timken Company manufactures Bearings and Steel for primarily four segments: Steel, Automotive, Industrial, and Rail sectors. The organization is over 100 yrs. old and has 28,000 associates worldwide contributing to $3.8 billion (US) in annual sales. The Small Bore Global Operations is a division within the Industrial sector and is responsible for manufacturing products globally for rail products and bearings up to 18 inches in diameter. The division is responsible for Timken revenue in excess of $400 million (US). A prime business objective for Timken is becoming more customer-centric. This corporate-wide initiative has meant working so closely with customers that Timken contributes strategically to their success. Their increased focus on customers and markets is helping identify new growth opportunities. Because customers recognize that the name "Timken" stands for quality and reliability, they have been able to penetrate new markets with more value-added products and services. In an era of supplier- customer partnerships, The Timken Company is a preferred partner. This customer-centric focus has translated down to the plant operations as well. It has driven the concepts of °Lean± and °Flow± to a new level. It has become a mandate to eliminate waste, and through a combination of proper resource
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