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February 2, 2010 FROM : [email protected] TO: [email protected] SUBJECT: Campaign Posters Dear Patti Seidel, Our high quality cardboard, with the shiny finish and stay fast ink is of a much higher quality than the economy grade cardboard you selected for the price. High quality is always of the utmost importance when dealing with items that must stand for a prolonged amount of time. This is why the high quality cardboard was suggested to you over the economy grade because of the need for candidates to appear as life like as possible. We at Smile Printing always try and fulfill the customers wishes with the highest quality possible or meet tight budget constraints. Sometimes both of these factors are not
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Unformatted text preview: able to be met simultaneously and through your strict adherence to your budget constraints Smile Printing provided the highest quality possible in that price range. Because of these factors we will be unable to issue the 20% refund that you desired. As one of our most valued customers however, Smile Printing would like to inform you of a new printing technique that our company has just developed in the area of three dimensional printing. These prints will be of the highest quality for the price you will be paying. We are looking forward to your continued business. Best wishes on the upcoming election. Sincerely, Dustin Johnston 9-s21 Sales Manager Smile Printing...
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