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641 C1 Introduction Leaders Matter

641 C1 Introduction Leaders Matter - 1 I ntr oduction L...

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Click to edit Master subtitle style 6/21/11 1. Introduction: Leaders From Modern Leadership , (2011), by Ronald H. Humphrey. All rights reserved: no reproduction without permission.
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6/21/11 Case : Betty Anne Demonstrates Why Leaders Matter Analyzed skill sets leaders would need Selected new leaders at every level: board members, management, supervisors Empowered employees to be leaders Treats employees as clients and with a Results (1) High profits and growth (2) High employee satisfaction
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6/21/11 Applications Do you think having the right people at the top makes a big difference to organizations? Can companies increase their profits by also looking out for the welfare of their employees, and by treating them with the same “hospitality” they show their customers?
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6/21/11 Key questions At what levels does leadership take place? How important are leaders to organizations? What are the common ways to define leadership? How do leaders add value to their followers, to their organizations, and to society?
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6/21/11 Levels of Leadership Most leadership: face-to-face interactions Organizational leaders and political leaders: must lead people they rarely if ever interact with on a personal level Need different leadership techniques for different levels
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6/21/11 Levels of Leadership Differences between leaders and followers Differences between types of leaders Within person processes People’s perceptions of Relationship between a leader and a group Leadership between leaders and individuals Leadership among team members Characteristics
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6/21/11 Conclusions: Levels of Leadership 1.
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