Quiz 2 Key Spring 2011

Quiz 2 Key Spring 2011 - Quiz 2 MGT 3680 Human...

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Quiz 2 MGT 3680 Human Organizational Behavior Spring, 2011 Dr. Boam NAME Key to the Quiz Part 1: Multiple Choice and True/False. Each question is worth 5 points. Indicate your choice by putting the correct letter in front of each question number. 1. (p. 275) Which of the following meets the four sociological criteria of a group? (6,1) A. A crowd on a street watching a parade B. The employees of a large organization C. People standing in line at the store D. The United Auto Workers union E. A planning committee See Figure 10 -1 Four Sociological Criteria of a Group. AACSB: Reflective thinking, Analytical skills Bloom's: Knowledge, Understanding, Application Difficulty: Medium Learning Objective: 10-1 Topic: Groups and Social Networking 2. (p. 280) According to Tuckman's five-stage theory of group development, the _____ stage is when questions about authority and power are resolved through unemotional, matter- of-fact group discussion. (6,2) A. storming B. norming C. forming D. adjourning E. performing In this stage questions about authority and power are resolved through unemotional, matter-of-fact group discussion. A feeling of team spirit is experienced because members believe they have found their proper roles. AACSB: Reflective thinking Bloom's: Knowledge Difficulty: Hard Learning Objective: 10-2 Topic: Five Stages
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3. (p. 296) _____ occurs when an individual's judgment is distorted by the unanimous but incorrect opposition of a noncohesive group. (6,3) A. The Asch effect B. Role overload C. Role conflict D. Groupthink E. Social loafing Asch effect is defined as giving in to a unanimous but wrong opposition. AACSB: Reflective thinking Bloom's: Knowledge Difficulty: Easy Learning Objective: 10-8 Topic: The Asch Effect 4. (p. 313) Which of the following is a typical problem experienced by team members? (6,4) A. Vague or conflicting team assignments. B. Inadequate team skills training. C. Poor interpersonal skills. D. Poor staffing of teams. E. Hostile organizational environment for teams. See Figure 11- 2 Why Work Teams Fail. AACSB: Reflective thinking Bloom's: Knowledge Difficulty: Hard Learning Objective: 11-5 Topic: Why Do Work Teams Fail? 5. (p. 298) Assigning someone the role of devil's advocate when discussing major alternatives is a way to prevent ___. (6,7) A. groupthink B. the Asch effect C. social loafing D. role ambiguity E. role overload One of Janis' recommendations to prevent groupthink is that someone should be given the role of devil's advocate when discussing major alternatives. This person tries to uncover every conceivable negative factor. AACSB: Reflective thinking Bloom's: Knowledge Difficulty: Medium Learning Objective: 10-8 Topic: Groupthink
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6. (p. 421) Which medium has the greatest information richness? (7,1) A. Face-to-face. B.
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This note was uploaded on 06/21/2011 for the course BUS 3000 taught by Professor Boam during the Spring '11 term at Utah.

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Quiz 2 Key Spring 2011 - Quiz 2 MGT 3680 Human...

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