DeBruce - 01 - Technical Letter

DeBruce - 01 - Technical Letter - top of our todo list...

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Sun Down Production 8732 South Madison Los Angeles, California 90210 Feburary 13, 2011 Mr. Blake Jones, Ceo P.O. Box 8701 San Fransico, California 90222 RE: Late Order Dear Mr. Jones, I am the Customer Service Rep. at Sun Down Production. We have experienced a small problem with your order on December first for 15 blinds and 25 Shutters. There was a mistake in the work order. We have painted your order pearl white instead of cloud white. Because we are behind on your orders shipping date, we are dropping the price to 20% off each shutter and 10% off each blind. Also, we will keep your order at the
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Unformatted text preview: top of our todo list since you are one of our most valuble customers. Your order is scheduled to ship no later than Monday March 5. Again, we are sorry for the inconvenience and we are working extra hard to process your order as quickly as possible. For your convience, you can respond to me by phone during Business hours from 8am to 6:30pm at (233) 876-5502 or anytime by email at [email protected] . Sincerely, Jeremy DeBruce, Customer Service Rep. Sun Down Production 8732 South Madison Los Angeles, California 90210 (233) 876-5502 /jd...
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