Study Guide Test 1 - Study Guide for Patton's MIS 301 Exam...

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Study Guide for Patton’s MIS 301 Exam #1 – fall 2009 Textbook Experiencing MIS by David Kroenke: Please read ALL of each chapter, including the Dee information, the guides, and a limited set of case studies (listed below). A few of the guides will NOT be on the test; these are listed below by each relevant chapter under “Not on the exam.” Chapter 1 – “IS in the Life of Business Professionals” Terms: Five-component IS framework – Hardware, Software, Data, Procedure, People Moore’s Law – Capacity doubles every 18 months Strong password – alternating characters numbers and symbols Disruptive Technology – disrupts traditional way of doing things Concepts : What is an information system? Group of components that interact to produce information How can you create a strong password? Using the first letter of a phrase with numbers and symbols inter dispersed Why do we companies need documented business processes? To gain a competitive advantage Chapter 2 – “Business Processes, Information, and Information Systems” Terms : Accurate information – correct and complete Activity – transform resources and information of one type into resources and information of another type Business process – network of activities, resources, facilities, and information that interact to achieve some business function Facilities – structures used within the business process (inventories, databases, equipment) Just-barely-sufficient information - enough information for the purpose it serves Egocentric thinking – thinking of yourself Empathetic thinking – thinking of others Mental Models – point of view Relevant information – both context and subject, make sure its for your level of need and it’s the correct subject matter Resources – items of value SMART Information – sufficient, value, accurate, relevant, timely Sufficient information – meet the needs of user Timely information – on time Worth-its-cost information – doesn’t cause a loss in bottom line Shared problem definition - Concepts : What is a business process? A network of activities, resources, facilities, and information used for a business function What are the components of a business process? Activities, facilities, and resources and information What is information? How is information different than data? How is information different than knowledge? You develop knowledge based on information after defining the meaning What are the characteristics of good (SMART) information? Sufficient, of value, accurate, relevant, timely What processes turns data into information, knowledge, and even wisdom? The context, the meaning, and insight What is the role of information in business processes? The difference that makes the difference, you are able to make informed business decisions with good information 1
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How do information systems support business processes? They automate the data side and expedite the process What does it mean to automate a process activity? Computers to take over
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Study Guide Test 1 - Study Guide for Patton's MIS 301 Exam...

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