MGT 325 Perception and Decision Making

MGT 325 Perception and Decision Making - PERCEPTION ATTRI...

Info iconThis preview shows pages 1–4. Sign up to view the full content.

View Full Document Right Arrow Icon
ATTRIBUTION THEORY PERCEPTION What is Perception? - A process by which individuals organize and interpret their sensory impressions in order to give meaning to their environment. - People’s behavior is based on their perception of what reality is, not on reality itself. - The world as it is perceived is the world that is behaviorally important. - Why do we study perception in OB? Employees behavior is based on their perception of reality and their reactions, attitudes, and behaviors follow… So, we talked about behaviors following attitudes – organizational behaviors would include tardiness, ocbs, absenteeism Perception can be substantially different than reality Factors Influencing Perception
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Judging Others - Attribution Theory theory that attempts to explain the behavior of others Distinctiveness - Within-individual: similarity of behavior across situations Consistency - Within-individual: similarity of behavior across time Consensus - Between-individual: similarity of behavior by others in the same situation
Background image of page 2
- Fundamental Attribution Error - tendency to underestimate the influence of external factors and overestimate the influence of internal factors when judging the behavior of others In general, we tend to blame the person first, not the situation - Self-Serving Bias - tendency for individuals to attribute their success to internal factors and blame failures on external factors - Selective Perception - people selectively interpret what they see on the basis of their interests, background, experience & attitudes - Self-fulfilling Prophecy - people often interpret behavior in ways that are consistent with prior expectations - Halo/Horns Effect - drawing a general impression about an individual on the basis of a single characteristic Halo – good impression from good characteristic Horns – bad impression from bad characteristic - Contrast Effects - evaluation of a person’s characteristics that are affected by comparisons with other people who are different on those characteristics - Projection - attributing one’s own characteristics to other people - Stereotyping - judging someone on the basis of the perception of the group to which that person belongs Organizational Implications
Background image of page 3

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Image of page 4
This is the end of the preview. Sign up to access the rest of the document.

Page1 / 9

MGT 325 Perception and Decision Making - PERCEPTION ATTRI...

This preview shows document pages 1 - 4. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online