Class Notes - E-communication and Business SECOND STUDENT VERSION

Class Notes - E-communication and Business SECOND STUDENT VERSION

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Professional E-Communication
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How Organizations Exchange Messages and Information Paper-based messages Business letters Interoffice memos Electronic messages E-mail Instant messaging Text messaging Podcasts Blogs Wikis Social networking
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The Writing Process Prewriting Analyze Anticipate Adapt Do I really need to write? E-mail, text message, or blog entry? Hard copy memo? What is my goal? How will the reader react? How can I save the reader’s time?
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The Writing Process Collect information Study relevant documents Make an outline Write a first draft Writing Research Organize Compose
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The Writing Process Edit for clarity Proofread for correctness Anticipate feedback Revising Edit Proofread Evaluate
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E-Mail
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BA 324 E-Mail Messages The questions you must ask yourself: Should I discuss this face-to-face instead? What conversation am I avoiding?
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Preparing and Composing Professional E-Mail Messages Summarizes main idea and uses REQ to remind receiver that a response is required Opens with receiver’s name to express friendliness and to mark beginning of message Starts directly, amplifies the main idea Explains and discusses the topic
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E-Mail and Memos: Opening Start directly; amplify the main idea. All supervisors and coordinators will meet June 30 at 10 a.m. to work out the annual operating budgets for all departments. Direct Opening Direct Opening
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E-Mail and Memos: Opening This is to inform you that we must complete the annual operating budgets shortly. Over the past two months many supervisors have expressed concern about their departmental budget needs.
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Class Notes - E-communication and Business SECOND STUDENT VERSION

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