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Case 1-MPH Process Flow Time Computations

Case 1-MPH Process Flow Time Computations - Activity...

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Activity Inpatient Start Patient leaves office absolute time proportional time 1 Patient walks to lab 8 6 2 xray travels to lab 24 18 3 tech fills out form 6 4.5 4 receptionist receives info 5 3.75 5 patient undresses 5 3.75 6 lab tech takes xray 6 4.5 7 darkroom develops xray 12 9 8 xray checked for clarity 2 1.5 9 patient puts on clothes 5 3.75 10 patient walks back to office 8 6 11 xrays transferred to physician 24 18 end patient and xray arrive at office Patient Mix 0.75 Work content of Routes Route 1 Route 2 start Patient walks to lab 1 Patient walks to lab 7.5 2 xray travels to lab 22 3 tech fills out form 6 4 receptionist receives info 5 5 5 patient undresses 4 4 6 lab tech takes xray 7.5 7.5 7 darkroom develops xray 15 15 8 xray checked for clarity 2.5 2.5 9 patient puts on clothes 4 4 10 patient walks back to office 7.5 7.5 11 xrays transferred to physician end patient and xray arrive at office 53 73.5 Average Flow Time 154 Basic Process Flow Time 84 Flow Time Efficiency 55%
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Outpatient Average time per visit absolute time proportional time 6 1.5 7.5 1 7.5 16 4 22 1 22 6 1.5 6 1 6 5 1.25 5 1 5 1 0.25 4 1 4 6 1.5 6 1.25 7.5 12 3 12 1.25 15 2 0.5 2 1.25 2.5 1 0.25 4 1 4 6 1.5 7.5 1 7.5 16 4 22 1 22 0.25 Route 3 Route 4 7.5 22 6 5 5 4 4 7.5 7.5 15 15 2.5 2.5 22 22 63.5 84 average visit per customer work content of activities
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Activity Inpatient Start Patient leaves office absolute time proportional time 1 Patient walks to lab 8 6 2 xray travels to lab 24 18 3 tech fills out form 6 4.5 4 receptionist receives info 5 3.75 5 patient undresses 5 3.75 6 lab tech takes xray 6 4.5 7 darkroom develops xray 10 7.5 8 xray checked for clarity 2 1.5 9 patient puts on clothes 5 3.75 10 patient walks back to office 8 6 11 xrays transferred to physician 24 18 end patient and xray arrive at office Patient Mix 0.75 Work content of Routes Route 1 Route 2 start Patient walks to lab 1 Patient walks to lab 7.5 2 xray travels to lab 22 3 tech fills out form 6 4 receptionist receives info 5 5 5 patient undresses 4 4 6 lab tech takes xray 7.5 7.5 7 darkroom develops xray 12.5 12.5 8 xray checked for clarity 2.5 2.5 9 patient puts on clothes 4 4 10 patient walks back to office 7.5 7.5 11 xrays transferred to physician end patient and xray arrive at office 50.5 71 Average Flow Time 154 Basic Process Flow Time 81.5 Flow Time Efficiency 53%
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Outpatient Average time per visit absolute time proportional time 6 1.5 7.5 1 7.5 16 4 22 1 22 6 1.5 6 1 6 5 1.25 5 1 5 1 0.25 4 1 4 6 1.5 6 1.25 7.5 10 2.5 10 1.25 12.5 2 0.5 2 1.25 2.5 1 0.25 4 1 4 6 1.5 7.5 1 7.5 16 4 22 1 22 0.25 Route 3 Route 4 7.5 22 6 5 5 4 4 7.5 7.5 12.5 12.5 2.5 2.5 22 22 61 81.5 average visit per customer work content of activities
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