UNCLE TED - HANDS-ON TRAINING

UNCLE TED - HANDS-ON TRAINING - UNCLE TED'S OIL CHANGE...

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UNCLE TED’S OIL CHANGE HANDS-ON MODELING  TRAINING HANDOUT Dr. Sanjay L. Ahire Fall 2008
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  2 Plan of Presentation Process Modeling Phases (3-6) Uncle Ted – Process Logic and Elements (7-10) Customer and Process Steps Data (11-55) Use of Variables (22-28); Attributes (34-41) Resource Modeling and Usage (56-85) Simulation Execution (86-88) Output Analysis (89-94) Creating and Installing Model Package (95-102)
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  3 ProcessModel Modeling Steps Phase 1: Model Customer and Process Logic Phase 2: Model Resources and Resource  Usage Logic Phase 3: Execute Simulation of the As Is  process and Validate the model Phase 4: Create Model Package (zip file) Phase 5: Create and Run Models of To Be  Modifications of Process to achieve goals of  output performance metric
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  4 Phase 1: Customer and Process  Logic (1) Draw the customer(s) (2) Draw the process steps (activities) and  logic (3) Fill out the information about customers  and their arrival patterns (4) Fill out the information about process  steps (activities)
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  5 Phase 2: Resources and Resource  Usage Logic (5) Draw the resource pools (6) Fill out information about the resources (7) Connect resources to the activities  according to how they are utilized in the  activities (8) Understand and use other features such  as “variables” and “attributes” within the  model to represent various aspects of  modeling logic
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  6 Phase 3: Simulation Run and Model  Validation of As Is Process (9) Specify how the simulation is to be run  (executed) (10) Run the simulation model (11) Review and understand the output  reports (12) Validate the model of the current process  (does the output make sense?) (13) Revise the model if output of the current  model doesn’t represent current performance (14) Create a model package file (zip file)
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  7 UNCLE TED MODEL Phase 1: Customer and Process Logic Draw the Process Map (just draw customer,  activities, arrows)
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  8 PHASE 1: PROCESS MAP
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Enter Gate Register Car Change Oil Mechanic Service Bay Cashier Rotate Tire Clean Car 30% 70% Assistant Pay Bill 45% Inspect Car 55% `Review Line Take Car Into Bay Car Balk Entire Model: Process and Elements
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Car Arrival at gate Registration Balk Oil Change Mechanic Service Bay Cashier Tire Rotation Clean Car 30% 70% Assistant Check Out 45% Inspection 55% `Review Line Move Entire Model: Process and Elements (My Version)
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  11 POPULATING PROCESS MAP  WITH DATA
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  12 Customer Icon Data Customer Icon (car) Customer Name Customer Statistic Collection Option
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  14 Customer Arrival Data Arrival Pattern on Arrow from Customer to  Arrival at Gate Activity
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  16
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Continue to Add Data on Arrival Patterns  For Each Day of the Week
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UNCLE TED - HANDS-ON TRAINING - UNCLE TED'S OIL CHANGE...

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