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Waiting Line -- Tutorial PART 1 - Data Entry (9-10-07)

Waiting Line -- Tutorial PART 1 - Data Entry (9-10-07) -...

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Waiting Line Analysis – Part 1 POM for Windows Software Tutorial Daniel C. Steele (Total time: 48 min.)
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2 (Viewing Instructions) This is an audio presentation The viewing computer must have a sound board and Microsoft PowerPoint software Sound may be more effective if the file is downloaded To view from the beginning Select “Slide Show, View Show” from the menu (F5) To view starting from the current slide Click on the “Slide Show from current slide” icon at the lower left (Shift F5) Please read the tool note and text before viewing this tutorial.
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3 Waiting Line Analysis Tool Presentation Objective Demonstrate the use of a software tool, POM for Windows , for waiting line analysis Prepare you to use this tool to solve problems Waiting Line Analysis Application Applies where variation in customer arrival and/or service times creates queues Can be solved with Queuing Model formulas (text) POM for Windows is an effective tool Intuitive software Handles common models Quick
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4 Waiting Lines Defined Waiting Lines occur when one or more
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