14 LT7 Chapter 8 - Ethical social and political issues in...

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Click to edit Master subtitle style 7/7/11 Ethical, social, and political issues in e-commerce Chapter 8
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7/7/11 Learning Objectives Recognize the main ethical, social, and political issues raised by e-commerce Understand how individual privacy is impacted by e-commerce Understand the various forms of intellectual property and the challenges involved in protecting it Understand how governance of the Internet has changed over time
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7/7/11 Why does e-commerce raise ethical, social, and political Part of the answer lies in the underlying features of the Internet technology itself, and the ways in which it is exploited by organizations and other individuals Internet technology and its use in e- commerce disrupt existing social and organizational relationships and understanding
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Unique Features of E-Commerce Technology and their Potential Ethical, Social, and Political Implications (Table 8.1) E-Commerce Technology Dimension Potential Ethical, Social, and Political Significance Ubiquity Work and shopping can invade family life Shopping can distract workers at work lowering productivity Use of mobile devices can lead to automobile or industrial accidents Global reach Reduces cultural diversity in products Weakens local small firms while strengthening large global firms Easier to move manufacturing to low-wage areas of the world Weakens nation’s abilities to control information Universal standards Increases vulnerability to viruses and hacking Increases the likelihood of “information” crime
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Unique Features of E-Commerce Technology and their Potential Ethical, Social, and Political Implications (cont.) E- Commerce Technology Dimension Potential Ethical, Social, and Political Significance Richness Reduces use of text and potentially the ability to read Enables development of persuasive messages that may
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