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Unformatted text preview: 13-15.Note to Instructor:This problem asks students to identify four problems with the system. Here are six of them.ProblemsRemedies1.New cashiers are awkward in their use of the POS system.1.Conduct POS training for new cashiers.2.Printing sales tickets seems to take too long.2.Replace the existing printers with faster models, or speed the processing of sales transactions leading to the printing. 3.Automatic opening of the cash drawers is erratic.3. Test the voltages sent to the cash drawers under PC control and adjust them to give predictable responses.4.The four-digit STN is inadequate for the number of merchandise items, resulting in frequent dumps of information for discontinued items to make room for new items.4.Add one or more digits to the STN field in all files, reorganize databases, and/or recompile programs (if necessary) for the new STN size, and reload existing STN files. Even better: use automated scanners that eliminate manual keying. 5.Customers become impatient with the long credit approvals....
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- Spring '10