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Tutorial_Week_6 - has been slightly modified for teaching...

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Monash University Faculty of Information Technology FIT2011 Decision Support Systems Fundamentals Tutorial Week 6 – Group Decision Support System Failure Aim of the Tutorial: In the Week 2 tutorial the process behind most group decision support systems (GDSS), Nominal Group Technique, was introduced. This tutorial builds on the Week 2 Tutorial and the lectures and will discuss the failure of a GDSS at NASA. Task: Download and read the case study of the NASA Space Shuttle Challenger Disaster as analyzed by Jeff Forrest, Metropolitan State College, Denver, Colorado. The case study
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Unformatted text preview: has been slightly modified for teaching purposes. Discuss the following: 1. What is a group decision support system? Give examples. 2. What is the difference between a GDSS and a personal DSS or BI system? 3. Did NASA and Thiokol use a GDSS? 4. What do you think was the cause of the decision-making failure in this situation? 5. Could improved GDSS technology have avoided this tragedy? If so what was needed? Video, anonymous voting? 6. What do think are the prospects for GDSS in business organizations? 1...
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