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tif_ch04 - Chapter 4 Communicating Across Cultures Multiple...

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Chapter 4 – Communicating Across Cultures Multiple Choice Questions 1. Which of the following does not constitute a normal interpersonal communication task for managers? a. coordinate activities b. disseminate information c. motivate employees d. give speeches at conferences (moderate, page 126) 2. According to communication researchers Samovar, Porter, and Jain, ______________. 3. All of the following are part of a person’s life space EXCEPT: 4. When a member of one culture sends a message to a member of another culture, ______________ takes place. 5. ___________ is the process in which people look for the explanation of another person’s behavior. a. Attribution (moderate, page 128) b. Cultural noise c. Stereotyping d. Affirmation 6. That people in a failed communication blame their confusion on the other person’s stupidity, deceit, or greed is an example of ______________. 7. Which of the following is NOT a cultural variable in the communication process? 8. ______________ and ______________ are cultural variables in the communication process. 236
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9. The role of the manager ______________. a. is the same across cultures b. varies only slightly across cultures c. is the same in nearly all cultures but varies slightly in some cultures d. varies widely across cultures (moderate, page 132) 10. ______________ and ______________ are elements of nonverbal communication. 11. Nonverbal communication includes all of the following EXCEPT: 12. When a person assumes that every member of a particular subculture has the same characteristics or traits, this is known as ______________.
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