Communicating Bad News - Comunicacin de malas noticias...

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Comunicación de malas noticias
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Nuestra situación Comunique las malas noticias Sea claro, no intente disfrazar la situación
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¿Cómo pudo suceder esto? Acontecimientos, hechos o estrategias que influyeron Suposiciones iniciales que ya no son válidas
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Alternativas consideradas Presente distintas alternativas Describa los pros y los contras
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Recomendación o decisión Indique la acción o decisión que
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This note was uploaded on 06/23/2011 for the course MANAGEMENT v31 taught by Professor Martin during the Spring '05 term at Arizona Western College.

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Communicating Bad News - Comunicacin de malas noticias...

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