control - Control Key terms Balanced scorecard An...

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Control Key terms Balanced scorecard:  An integrated and “balanced” set of measures for four critical areas or  perspectives: financial, customers, internal business, and innovation and learning. Break-even point: Amount of a product that must be sold to cover a firm’s fixed and variable costs. Budgetary controls: A type of tactical control based on responsibility for meeting financial targets and  evaluating how well those targets have been met Bureaucratic control: An approach to tactical control that stresses adherence to rules and regulations  and is imposed by others. Commitment, or clan, control:  An approach to tactical control that emphasizes consensus and shared  responsibility for meeting goals. Concurrent control: A type of operational control that evaluates the conversion of inputs to outputs while  it is happening Control: Regulation of activities and behaviors within organizations; adjustment or conformity to  specifications or objectives. Human resource policies and procedures: A type of tactical control based on the organization’s overall  approach to utilizing its human resources. Operational control: Assessment and regulation of the specific activities and methods an organization  uses to produce goods and services. Postcontrol: A type of operational control that checks quality after production of goods or services  outputs. Precontrol: A type of operational control that focuses on the quality, quantity, and characteristics of the  inputs into the production process. Standards: Targets of performance. Strategic control: Assessment and regulation of how the organization as a whole fits its external  environment and meets its long-range objectives and goals. Supervisory structure: A type of tactical control based on reporting levels in an organization Tactical control: Assessment and regulation of the day-to day functions of the organization and its major  units in the implementation of strategy.
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[Type text] Review Questions… 1. What is meant by control in organizations? Control involves the regulation of activities and behaviors in organizations to bring conformity to  specifications or objectives.  2. How is the control function linked to other managerial functions? It is related by:
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This note was uploaded on 06/24/2011 for the course MAN 3025 taught by Professor Doreengooden during the Spring '09 term at FIU.

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control - Control Key terms Balanced scorecard An...

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