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Unformatted text preview: Two communication types used in my job are eye contact, which is non verbal communication, and tone of voice, which is verbal communication. The obvious difference is one is spoken and one is not. Both of these however, say so much. Eye contact is super important in my job. My clients need to see me making eye contact with them so they understand I am listening and focused on what they are saying. Tone of voice is also so very important in sales so the client fully understands bottom lines, where I am coming from, and that I take their fiancs very serious. These advancements do not follow traditional business communication. There is no eye contact in blogging or emails. Tone however does carry over even though it is written and not spoken....
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- Spring '10