Proposal ProjectPage 2Better Manager or Leader?1.On the morning of a big meeting, two key team members call in sick. You:1.Call them and firmly encourage them to come in anyway.2.Roll up your sleeves and work with the team to get ready.3.Call for a quick 15-minute huddle to redistribute their responsibilities.4.Call in your most trusted player and ask him or her to step in and take charge.2.In the middle of crunch time on a critical project, a pipe bursts in the break room, flooding the whole floor and jeopardizing the computers. You:1.Google the instructions and fix it yourself, so the team is minimally disturbed.2.Call an emergency plumber and keep close as he works, so it gets done fast.3.Rally the team and get their ideas on how to keep the workflow going.4.Tell your team members to grab their laptops and have your assistant book a large room for the day at a local restaurant.3.It's your job to address the crowd at the quarterly meeting and set the tone for the rest of the year. Your speech emphasizes:1.How great the team is and how much you enjoy working with your people.2.The value to the team of following company procedures to increase productivity.3.The importance of all employees making the sales process "their own" and thinking creatively to get ahead of the trend.
Proposal ProjectPage 34.The exciting new developments in your field and how your company can lead the way to the future.4.Employees who walk in your office know they may find you absorbed in reading:1.The company policies and procedures manual so you can update it.2.The latest industry magazine or the book from that efficiency expert you loved at the last conference.3.A biography of someone whose life inspires you.4.A New York Timesbestseller on world trends and rapid change.5.Your team has encountered a major setback, and you call everyone in for a meeting. In the end, your people respond by:1.Quietly returning to their desks, feeling nervous but calmer than before.2.Firing up their computers, initiating your recommended course of action with determination.3.Chiming in with their suggestions and ideas, which could be incorporated with your own.4.Returning to their desks with genuine excitement, ready to go back to square one if necessary.6.You have just had a great quarter in which the team exceeded all the benchmarks. You:1.Treat them all to a catered lunch.2.Give a rousing speech that personally acknowledges eachindividual's contribution.3.Invite them to a celebratory strategy session dinner with cocktails to set new benchmarks for the next quarter.4.Plan an off-site retreat, complete with adventure activities, to envision a new audacious goal for the rest of the year.