Unformatted text preview: It alleviates a lot of long distance phone calls. It even allows for more efficient communication between departments in response to a customer’s inquiry on the phone. Customers really seem to like that we have the ability to resolve situations quickly and efficiently. I know that, even as open-minded as my employer is, there are many more technological opportunities that could be taken advantage of to improve communications. I am sure that even small businesses are beginning to explore the opportunities afforded through developing technologies. It will be crucial to any size company to take advantage of the efficiency and cost-savings afforded through technology...
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- Spring '10
- Economics, Instant messaging, Conference call, telephone call, current economic times