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10 - ORGB - Part 1 - 4 3 10 Roadmap Emotions Attitudes...

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4 3 10
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Roadmap Emotions, Attitudes, & Behavior Personality Job Satisfaction Organizational Commitment Stress and Coping with Stress
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Emotions, Attitudes, & Behavior Emotions – short-lived, mental states that include feelings, physiological changes, and the inclination to act - Moods – less intense emotional states that are not directed toward anything in particular Attitudes – a psychological tendency expressed by evaluating something with a degree of favor or disfavor - Affect (feelings) – your positive or negative evaluations of the attitude object - Behavioral intentions – your motivation to engage in a particular behavior with respect to the attitude object - Cognition (beliefs) – established perceptions about the attitude object – what you believe to be true
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Model of Emotions, Attitudes, and Behavior Perceived Environment Behavior Beliefs Behavioral intentions Feelings Attitude Cognitive process Emotional process Emotional episodes
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Personality A relatively stable set of characteristics that influences an individual’s behavior and lends it consistency
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Big 5 Personality Dimensions (CANOE) Big Five Dimension People with a high score on this dimension tend to be more: onscientiousness Careful, dependable, self- disciplined greeableness Courteous, good-natured, empathetic, caring euroticism Anxious, hostile, depressed penness to Experience Sensitive, flexible, creative, curious xtroversion Outgoing, talkative, sociable, assertive A C N O E
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Question
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Strong personalities will dominate in a weak situation Personality Characteristics in Organizational Contexts A strong situation can overwhelm the effects of individual personalities by providing strong cues for appropriate behavior In a strong situation, everyone will act the same way. In a weak situation, strong personalities will show through.
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Personality Characteristics Locus of Control Self-Efficacy Self-Esteem Self-Monitoring Affect
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Locus of Control Internal “I can control what happens to me!” External “People and circumstances control my fate!”
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What’s Your Locus of Control?
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Self-Efficacy Beliefs and expectations about one’s ability to meet job demands in general (general self-efficacy) and/or to accomplish a specific task effectively (task-specific self- efficacy) Low self-efficacy can lead to feelings of ineffectiveness and self-doubt, which can hurt motivation and performance Most strongly affected by previous success or performance
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Self-Esteem Success tends to increase self-esteem Failure tends to decrease self-esteem
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