11 - ORGB - Part 2 - 11 13 Roadmap Power - Interpersonal...

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Roadmap Power - Interpersonal Forms of Power - Intergroup Sources of Power Politics - Types of Influence Tactics - Consequences of Influence Tactics - Contingencies of Influence Tactics - Empowerment Conflict and Negotiation
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Power Power – the potential of a person, team, or organization to influence another person, team, or organization - Potential is emphasized because people may not have to exercise it in order to get things done - Other person or group must believe that it is dependent on the person or group for something of value Countervailing power – power that subordinates have over their superiors
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Different Perspectives
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Power Dependence Person A Person B Person B’s goals Countervailing Power Power Valuable Resources
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Interpersonal Forms of Power Referent power Legitimate power Reward power Expert power Information power Coercive power
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Reward Power Power based on an agent’s ability to control rewards that a target wants Managers can reward behavior that they deem consistent with company goals and punish those whose performance is below par
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Coercive Power Power based on an agent’s ability to cause an unpleasant experience for a target The agent may use threats, verbal abuse, or withholding of support Short-term gains are usually offset by long-term harm
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Legitimate Power Power based on position and mutual agreement - Agent and target agree that the agent has the right to influence the target Derives from an implicit agreement among organization members that people higher up in a hierarchy can ask certain behaviors of their subordinates
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Information Power Power based on access to and control over important information Wheel formation (centralized information flow) All-channel formation (decentralized information flow)
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Referent Power Power based on interpersonal attraction - An elusive power in which the agent holds power over the target because the target identifies with or wants to be like the agent Charismatic people often hold referent power
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This note was uploaded on 06/29/2011 for the course MANA 3335 taught by Professor Carlin during the Fall '08 term at University of Houston.

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11 - ORGB - Part 2 - 11 13 Roadmap Power - Interpersonal...

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