{[ promptMessage ]}

Bookmark it

{[ promptMessage ]}

STAFFING/BLAW/LER/ORGBEH

STAFFING/BLAW/LER/ORGBEH - All BIT/Staffing/Blaw/Org...

Info icon This preview shows pages 1–3. Sign up to view the full content.

View Full Document Right Arrow Icon
Staffing Chapter 3 Needs Assessment Introduction - Design process of job begins with needs assessment – process used to determine whether training is necessary o Involves: organizational analysis, person analysis, and task analysis. - Organizational analysis – considers the context in which training will occur. Involves determining the appropriateness of training, given company’s business strategy, available resources, and support by managers and peers. - Personal analysis – used to determine who needs training. Involves 1. Determining whether performance deficiencies result from lack of knowledge, skill, or ability (a training issue) or from a motivational or work design problem 2. Identifying who needs training and 3. Determining employees’ readiness for training - Task analysis – identifies important tasks and knowledge, skills, and behaviors that need to be emphasized in training for employees to complete their tasks. Why is needs assessment necessary? - Needs assessment is first step in instructional design process, if not properly conducted one of the following could occur: o Training could incorrectly be used for a problem that is a performance issue o Training programs may have wrong content, objectives, or methods o Trainees may be sent to training programs for which they do not have the basic skills, prerequisite skills, or confidence to learn from o Training will not deliver the expected learning, behavior change, or financial results that company expects o Money spent on training programs that are unnecessary and unrelated to company business strategy. - There are many “pressure points” that suggest training is necessary: performance problems, new technology, internal or external customer requests, job redesign, new legislation, changes in customer preferences, new products, or employees’ lack of skills – NOTE that pressure points do NOT guarantee that training is the correct solution - Needs assessment is necessary because it shows results in who needs training, what trainees need to learn, plus knowledge, skill, behavior, or other job requirements
Image of page 1

Info icon This preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
o It also helps determine whether company will outsource training to vendor or consultant, or develop it through internal resources. Who should participate in Needs Assessment? - Important to include managers, trainers, and employees in needs assessment - Upper level management view needs assessment from broader company perspective, they identify role of training in relation to other human resource practices in the company. They help to determine if training is related to company business strategy – and if it is, what type of training is required. - Midlevel managers concerned about how training may affect attainment of financial goals for the units they supervise. For them organizational analysis focuses on identifying 1.
Image of page 2
Image of page 3
This is the end of the preview. Sign up to access the rest of the document.

{[ snackBarMessage ]}

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern