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Staffing Chapter 7 - Staffing Chapter 7 Traditional...

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Staffing Chapter 7 Traditional Training Methods Introduction - Most company training methods have to be developed or purchased within a budget o Usually a sense of urgency for training and training must be made available to those who need it. - Instructor led classroom training still remains most frequently used method - For training to be effective it needs to be based on training design model o Needs assessment, positive learning environment, and transfer of training needed for effective training - Instruction can be on CD-ROM, face to face, real time (synchronous), or time delayed (asynchronous). - Increased use of technology based training for delivery of instruction occurring because of potential increases in learning effectiveness and reduction of training costs - Traditional methods have 3 categories: presentation methods, hands on methods, and group building methods Presentation Methods - Presentation Methods – methods in which trainees are passive recipients of information. o Information includes: facts, processes, and problem solving methods o Ie: Lectures, audiovisual techniques o Instructor led classroom methods include: lectures, video, workbooks, manuals, CD, games Mix of methods can actively engage trainees and help transfer of training to occur Lecture - Lecture – trainers communicate through spoken words what they want the trainees to learn. o Communication of learned capabilities is one way from trainer to audience - Lecture one of least expensive, least time consuming to present large amount of information efficiently and in an organized manner.
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- Can be used with large groups of employees and also be used to support other training methods - Variations of lecture are: o Team teaching which brings more expertise and alternative perspectives to the training session but require more time and coordination with other trainers o Panels are good for showing multiple viewpoints in debates o Guest Speakers can motivate learning by bringing trainees relevant examples and applications o Student presentations can increase material’s meaningfulness and trainees’ attentiveness – can inhibit learning if trainees don’t have presentation skills - Lecture has disadvantages: lack of participant involvement, feedback, meaningful connection to work environment – all inhibit learning and transfer of training o Make it difficult for trainer to judge trainees level of understanding - To overcome problems, lecture supplemented with question and answer periods, discussion, video, games, case studies Audiovisual Techniques - Audiovisual Techniques – overheads, slides, video. Video is popular instruction method – used for improving communication skills, interviewing skills, customer service skills, illustrating how procedures should be followed. Rare used alone though – often used in conjunction with lecture.
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