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Organization Behavior Test Review

Organization Behavior Test Review - Organization Behavior...

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Organization Behavior Chapter 2 Chapter Overview - New projects can cause anxiety, more likely with high visibility projects - When client brings project to project leader, leader must develop initial overview plan of project to determine: what it is trying to achieve, who the important stakeholders are, rough estimates of work, time, cost, etc. - Next we focus on more concrete objectives and deliverables o Scope, resource, time, and cost estimates These are brought together by project charter – initial overview of a projects plan to be approved by leaders superiors Project Mission Statement - To help address some need or solve some problem for a client - Formal mission statements help leaders to understand and clarify broader aims of a project - Writing mission statement is FIRST step leaders need to take o Must identify important stakeholders of project – those who have interest in project and can deeply affect it in some way. o Who stakeholders are and what interests they have are important determinants of success or failure What is mission statement and what is its role? - States purpose of project – general direction and aims. - 2 important roles o Helps establish and maintain projects overall direction o It can play useful political role
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Project Direction - important role #1 - Roles and contributions of people to project supposed to fit together to produce what project is supposed to deliver. They help tie all contributions together - In managerial terms – they provide unity of purpose and unity of effort - Mission statement can help team make sure their effots will contribute to ultimate aims of the project Political role – important role #2 - When established they become common declaration of common aim - Can be used to keep stakeholder ties strong - Make common venue where stake holders can negotiate in good faith Stakeholders in Project Mission - Include clients of project and host or performing organization who does project. - Also project team and end users and resource suppliers The Client - stakeholder - Reason the project exists - Designed to address some need by client - Needs based on having as much as possible, as quickly as possible, and generally for a low of a price as possible Host Organization – stakeholder - Organization in which project is conducted - Interests are to make profit and keeping project and other parts of organization running smoothly - Organizations often undertake projects for own purposes.
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- Leaders deal with organization and client The project team – stakeholder - Leader will look out for team interests before project is assembled - Many interests, one important one is to do project given time and constraints and to products and services to be delivered. - Other interest is to have a smoothly running project with minimum disruption from changes and having resources to do job End Users – stakeholder - Those intended to use or benefit from project - Interests focus on utility of what is produced for them Suppliers – stakeholder - Supplier delivers products and services
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