Management Of Information Systems Week 4 Assignment

Management Of Information Systems Week 4 Assignment -...

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Internet Tools and Dirt Bikes 1 Keith E. Suter IT/205 University of Phoenix May 4, 2011 Raymond Randolph
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Internet Tools and Dirt Bikes 2 Abstract In this essay the author discusses how Dirt Bikes could benefit from intranets for sales and marketing, human resources, and manufacturing and production. The author also discusses tools that could possibility benefit Dirt Bikes in the areas of employees and organization, and to potential network effect. The concept of providing internet access to employees form the perspective of employee benefits and the effects on the organization are also discussed.
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Internet Tools and Dirt Bikes 3 One of the first tools I would recommend that Dirt Bikes consider applying to their system is an intranet. An intranet is defined as an internal organizational network that provides access to data across the enterprise (Laudon & Laudon, 2009). The effects of implementing an intranet would be felt across the company. Employees would have a much easier time trying to fulfill the needs of their customer base. For example, if a customer places a call to sales department but the end up reaching the accounting department the employee will who answered the call will still be able to help the potential customer. The employee who answered the phone will be able to utilize the company’s intranet allowing them to help the customer even though they did not call the correct department. An intranet would help Dirt Bikes run more efficiently as well as help to ensure every guest has the best experience possible. The impact of an intranet would be easily noticed in the human resources department. Much of the spent manually entering the assortment of data that each employees is required to submit could be spent elsewhere. An intranet will allow employees to assess the required documents, complete them, and then submit them. The information would then be immediately updated with a far less chance of having
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This note was uploaded on 06/29/2011 for the course IT 205 taught by Professor Kurts during the Spring '08 term at University of Phoenix.

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Management Of Information Systems Week 4 Assignment -...

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