HRChapter11 - Course MGMT 331: Human Resources Management...

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Course MGMT 331: Human Resources Management Chapters 11: Performance Management Systems
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Performance: Three Determinants Effort (motivation, physical/mental energy) Abilities Role task perceptions (how to channel work efforts based on understanding job aims)
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Performance: Environmental Influencing Factors/ Obstacles Lack of timing Inadequate work facilities and equipment Lack of cooperation of others Temperature, noise, lighting
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Performance Appraisal Process of evaluating and communicating to an employee how he/ she is performing the job and establishing a plan for the future
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Performance Appraisal: Reasons Promotion/ Firing/ Bonus Individual/ organizational training and development need Performance improvement
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Performance Appraisal Methods: Internal/External; more quantitative Checklist Questions to be answered with yes/ no; different weights (not always known) for different questions Examples: Does the employee lose his temper?
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This note was uploaded on 07/01/2011 for the course MGMT 331 taught by Professor Husseinchaitani during the Spring '11 term at American Dubai.

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HRChapter11 - Course MGMT 331: Human Resources Management...

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