Unit 5 case study wegmans Brenda Russell

Unit 5 case study wegmans Brenda Russell - Training for...

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Training for excellence at Wegmans 1 Training at Wegmans food market Training for excellence at Wegmans Brenda Russell Kaplan University Mt203 Human Resource Management Instructor Hal Kingsley 1/6/2011
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Training for excellence at Wegmans 2 Training at Wegmans The case study “Training for excellence at Wegmans food markets” explains that their training and approach to on-the-job learning has been the biggest reason for the company’s success. The company believes that placing its values on superior customer service will improve their sales and profit growth. I agree that strategic training of employees increases their motivation, skill level and product knowledge that results in higher sales and profit growth. The key players in this case study are the Human resource management and the current employees. Human resource treats its employees as strategic assets that are an effective approach to social responsibility. This strategic plan can be a focus point to make its employees feel valued which boosts their engagement with the customers and employer
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Unit 5 case study wegmans Brenda Russell - Training for...

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