chap05 TB - Chapter 5-Managing Equal Employment and...

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Chapter 5—Managing Equal Employment and Diversity MULTIPLE CHOICE 1. The two approaches that are the basis for equal employment opportunity in U.S. organizations are non- discriminatory practices and a. diversity training. b. affirmative action. c. reasonable accommodation. d. attribute-neutral practices. ANS: B PTS: 1 DIF: Easy REF: p. 132 OBJ: 1 NAT: AACSB Reflective Thinking LOC: Legal Responsibilities TOP: Conceptual 2. Most of the charges filed with the EEOC are based on a. race. b. sex. c. retaliation. d. age. ANS: A PTS: 1 DIF: Moderate REF: p. 133, Figure 5-2 OBJ: 1 NAT: AACSB Reflective Thinking LOC: Legal Responsibilities TOP: Conceptual 3. The key to an organization being able to successfully defend itself against a charge of harassment is a. a history of cordial interpersonal relations among employees. b. company-wide diversity training programs focusing on harassment. c. extensive policies against discrimination and harassment. d. quick remedial action against a harasser. ANS: D PTS: 1 DIF: Moderate REF: p. 133 OBJ: 1 NAT: AACSB Reflective Thinking LOC: Legal Responsibilities TOP: Conceptual 4. Katrina, who is of Polish descent, works with Paul, who has a large repertoire of Polish jokes. Katrina is offended by this and she has asked Paul to stop. Paul tells her to “lighten up” and continues telling his jokes. Which of the following statements is TRUE? a. Katrina has no legal recourse because Polish people are not a protected category. b. Katrina would have legal recourse only if the jokes were about Polish women, because then the situation would be considered a hostile environment. c. Paul has the right to free speech in the workplace. He does not intend the jokes to be of- fensive, but as something that makes the workplace more jovial. He is justified in this be- cause all the other co-workers laugh at the jokes. d. Katrina has a possible case of ethnic harassment against Paul. ANS: D PTS: 1 DIF: Moderate REF: p. 133 OBJ: 1 NAT: AACSB Analytic LOC: Legal Responsibilities TOP: Application
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5. Julia, a dark-skinned African-American female employee, called her subordinate, Emily, also an Afric- an-American, a derogatory name referring to Emily’s very light skin color. The statement was made in context of Emily’s turning down a request from Julia that Emily work overtime. Julia said Emily considered herself “too fine” to work overtime. Emily filed a harassment complaint with HR. The company has a policy of “no disrespectful speech.” Which of the following statements is TRUE? The company should a. discipline Julia on the grounds of disrespectful speech, but not illegal harassment because color is not a protected class. b. take no action against Julia because from a diversity point of view, this type of speech between women of the same race should be regarded as a cultural difference. c.
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chap05 TB - Chapter 5-Managing Equal Employment and...

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