chap17 TB - Chapter 17-Union/Management Relations MULTIPLE...

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Chapter 17—Union/Management Relations MULTIPLE CHOICE 1. Estimated union membership in the U.S. is roughly _____ of the private sector workforce. a. under 10% b. about 20% c. about 35% d. over 40% ANS: A PTS: 1 DIF: Moderate REF: p. 519 OBJ: 1 NAT: AACSB Reflective Thinking LOC: HRM TOP: Conceptual 2. The newly-formed Change to Win Federation is targeting all of the following for unionization attempts EXCEPT a. immigrant workers. b. companies that outsource jobs overseas. c. public sector workers. d. nurses. ANS: C PTS: 1 DIF: Moderate REF: p. 519 OBJ: 1 NAT: AACSB Reflective Thinking LOC: Environmental Influence TOP: Conceptual 3. A union is a formal association of workers that promotes the interests of its members through a. political influence. b. collective action. c. the grievance procedure. d. intervention by impartial third parties between employees and management. ANS: B PTS: 1 DIF: Easy REF: p. 520 OBJ: 1 NAT: AACSB Reflective Thinking LOC: HRM TOP: Definitional 4. In the U.S., the primary determining factor in whether employees unionize is a. the management of the organization. b. the federal government. c. economic pressures. d. actions by union organizers. ANS: A PTS: 1 DIF: Moderate REF: p. 520 OBJ: 1 NAT: AACSB Reflective Thinking LOC: HRM TOP: Conceptual 5. All of the following factors will make a union look desirable to employees EXCEPT a. inadequate staffing. b. inequitable pay raises. c. job insecurity. d. lack of promotion opportunities. ANS: D PTS: 1 DIF: Moderate REF: p. 521, Figure 17-1 OBJ: 1 NAT: AACSB Reflective Thinking LOC: HRM TOP: Conceptual
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6. Which of the following statements is TRUE? a. The main motivator for employees who support unions is hostility toward management. b. Although unionized workers typically have higher benefits than non-union workers, their wages are approximately the same. c. Unions sometimes result in higher productivity. d. Management discretion in handling employee issues is essentially the same whether the company is unionized or not. ANS: C PTS: 1 DIF: Easy REF: p. 521 OBJ: 1 NAT: AACSB Reflective Thinking LOC: HRM TOP: Conceptual 7. If Human Resources has only limited involvement with labor relations in the organization, _______________ takes on most of the responsibility. a. top management b. the board of directors c. operating managers d. a labor consulting firm ANS: C PTS: 1 DIF: Moderate REF: p. 521 OBJ: 1 NAT: AACSB Reflective Thinking LOC: HRM TOP: Conceptual 8. In the U.S., all of the following are factors leading to unionization EXCEPT a. non-competitive pay. b. arbitrary management decision making. c. poor working conditions. d. political convictions. ANS: D PTS: 1 DIF: Easy REF: p. 521, Figure 17-1 OBJ: 1 NAT: AACSB Reflective Thinking LOC: HRM TOP: Conceptual 9. Which of the following is a SIMILARITY between European unions and U.S. unions? a.
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chap17 TB - Chapter 17-Union/Management Relations MULTIPLE...

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