mini case 5 - been avoided if the communication was better....

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Megan O’Connor Comm. 250 Mini-Case 5 25 May 2011 After reading through Home Depot’s Blueprint for Cultural Change I realized how much communication really matters. Things that they did for their change that involved communication were, talent reviews, learning forums, conference calls, task forces, leadership development programs and mapping out the HR process. All of these changes involve improving communication in some way. Knowing how much communication can make a difference it only makes sense that it would be key when making and implementing changes. After being married for a little over a year I’ve realized how important communication is between the two of us. Many of our arguments could have
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Unformatted text preview: been avoided if the communication was better. That is just between two people so imagine a whole company of people. They all want to feel involved, important and appreciated. If there is a lack of communication then why would they even try to implement these changes? I learned a lot from my classmates on this subject as well. Matthews example of the call center helped me understand how some of these changes effect the employees. Whether it be good or bad for them they still have to go through a change. Showing the employees how the freedom of their conversations will help the Alumni feel more comfortable and personable will make them want to implement the change....
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This document was uploaded on 05/26/2011.

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mini case 5 - been avoided if the communication was better....

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