This preview shows pages 1–2. Sign up to view the full content.
This preview has intentionally blurred sections. Sign up to view the full version.View Full Document
Unformatted text preview: been avoided if the communication was better. That is just between two people so imagine a whole company of people. They all want to feel involved, important and appreciated. If there is a lack of communication then why would they even try to implement these changes? I learned a lot from my classmates on this subject as well. Matthews example of the call center helped me understand how some of these changes effect the employees. Whether it be good or bad for them they still have to go through a change. Showing the employees how the freedom of their conversations will help the Alumni feel more comfortable and personable will make them want to implement the change....
View Full Document
This document was uploaded on 05/26/2011.
- Spring '11